SMR-CNN

I know this is a very late reply, but having worked for MSN Tech support i can varify the Microsoft call is 100% real, it was used to deminstrate what not to say to a customer, no matter how tempting LOL and great thread btw, good place to go for a quick pick me up on a bad day

We thank you. Nice job on the op as well. Very organized, good fleet.

Good work keeping a level head, thinking outside the box and being resourseful.