Infinity wrote:Guys, it's not about tags in game or anything... *sigh*... I know you all have good will and everything, but it would be really great if it could be shown a bit more in the game. I mean... I am online really a lot and I had the feeling that you all have completely disappeared from the face of the Earth, even tho I know very well how to find you.
Ok, I feel a little better here, there's response actually, so I guess it's not all that bad.
No problem gets left unoticed or players emails un answered, being a small game players also have some responsability to help new players, (it's why the Newbie leader was given to the players and not run by admin) Your lucky you know who the admins are in SMR, most games admin are hidden and no one knows who they are, and have 24 hour response times for queries, yes we all have RL, you play WoW or something and you expect top notch service, I think the staff do a good job here, we do have active staff, RCK is about alot, as is Page for any bug query.
Players have more bearing on how a game is "run" than the admins do, admins are more for the behind the scenes stuff, the face of the game is the general joes of the game, how they play, interact and welcome new players.
History of SMR admins and player problems was down to lack of activity and we are actively running the game, most people got sick of multi's running around money stealing or port stocking - multi's are quickly dealt with. Over power ships are no longer in game, as they are closely monitored. The messages sent are also monitored, if you say a swear word the auto fitler will kick in and has done, but we will not action a filtered word, we will only action it if someone bypasses the fiilter in global, and I have only seen a few (they have been warned and given points) as for PM's I already stated people have to report them for us to see and take action on.
So in honestly it is only down to people saying we dont play, or dont check the game, but that is said because you dont see us. I can assure you everything is running and being checked, infact we have more checks now than we did a year ago.
If I am honest, we give a better service than the likes of WoW, who can take an age to get back to you when you have a problem and you never really "SEE" these admins, they just write you an email. Thats a service you pay for, SMR is free.
So give us some slack, if multi's start running riot, the game is down 50% of the time, people are swearing like troopers or generally breaking rules and no action is taken that justifies a question mark on the admins shoulders. But they dont. Infact I have not seen a hate thread in a long time..... that has to be a good sign...maybe it's a bad sign lol